4001 Main Street, Suite 100 Vancouver, WA 98663
Text/Cell: (360) 909-1042 Office: (360) 735-5930
gareld@computechpersonalsolutions.com

Our Services

Your Full Service Computer, Networking & Consulting Partner!

Annual Tech Support Carry-in Service

This Carry-In Service is intended for Annual Tech Support Subscribers only. Services such as diagnostics/trouble shooting like virus repairs or tune-ups, at no additional cost per Carry-In Service. This contract is to be utilized quarterly. It would be advised to have the computer serviced once every 3 months to keep it running as fast & optimized as possible. In essence this is a preventative maintenance program. It's to help prevent system crashes and the possibility of losing data due to viruses or malicious software attacking the computer.

Annual Tech Support Remote Service

This Remote Service is intended for Annual Tech Support Subscribers only. Don't have the time or want to deal with the fuss of bringing in your PC? We can begin a secure remote support session quickly and safely between us over the Internet. Once a session is established and I’m connected, Remote PC support software allows me to view your screen and control your mouse and keyboard from my Tech Shop enabling me to troubleshoot and resolve the issue as if I were sitting in front of your computer. This service is delivered remotely at your convenience from home or business. Let our highly skilled Solutions Engineer assist with diagnostics/trouble shooting like virus repairs or tune-ups, at no additional cost per Remote Service. This contract is to be utilized quarterly. It would be advised to have the computer remotely serviced once every 3 months to keep it running as fast & optimized as possible. In essence this is a preventative maintenance program. It's to help prevent system crashes and the possibility of losing data due to viruses or malicious software attacking the computer. This service is delivered remotely at your convenience from home. Must have a DSL or High Speed ISP (Internet Service Provider) to qualify for this service.

Pick Up Service

This is intended for scheduling a pick up once you have been advised that the services are complete.

Computech Certified Used Laptops & Desktops

These certified used products can be purchased at Computech's in-house tech shop. They are verified to work properly and include all parts and accessories (original or comparable substitutes). Email me to inquire about options and what product is available and on hand at the time. All laptops & desktops will be professionally tested & restored back to a like-new state as well as optimized and dialed in & ready for the New User. Anti-Virus/Annual Tech Support & Microsoft Office Packages are available for purchase.

FREE Tech Recycling

No value? No problem. Bring in old, even broken, electronics and we’ll securely recycle them at no cost. Outdated technology doesn’t have to end up in a landfill. So when it’s time to upgrade your laptops and printers or replace your ink and toner, count on Computech to recycle it responsibly.

FREE PC Check Up & Consulting

Drop off Service

Any requested product that may be called upon in the event of additional software or peripherals needed to pursue and move forward with the service.

Computech Gift Cards

Give the gift of giving. Computech Gift Cards are Fee Free (No Purchase Fee) This Gift Card can be purchased as store credit and is accepted only at a Computech Location. This Gift Card should be treated like cash and can not be used for recurring billing purchases, or at any ATMs for cash back. Additional limitations apply.

New PC Setup & Optimization

A Solutions Engineer will setup a new computer by creating admin user account, configure a firewall & set windows update service to automatic. This service also removes trial-ware and clutter that can be a drag on performance and occupy valuable disc space.

New PC Setup & Optimization Plus Protection

A Solutions Engineer will setup a new computer by creating admin user account, configure a firewall & set windows update service to automatic. This service also removes trial-ware and clutter that can be a drag on performance and occupy valuable disc space. This service also includes an Anti-Virus program with definition updates.

New PC Setup & Ultimate Optimization Plus Protection

A Solutions Engineer will setup a new computer by creating admin user account, configure a firewall & set windows update service to automatic. This service also removes trial-ware and clutter that can be a drag on performance and occupy valuable disc space. A Solutions Engineer will install an Anti-Virus program with definition updates. This service also includes a usb flash drive/recovery disc service (cd/dvd media or flash drive included) which creates a set of CDs/DVDs or a flash drive that can be used to boot up your computer and recover the operating system and software to factory settings in the event of a system failure. Creating these discs or recovery flash drive upon purchase of your PC, before you experience any PC problems is recommended by PC manufacturers.

PC Power Clean

The PC Power Clean is a complete cleaning of the unit, inside & out. Dust & debris will be removed from inside the case and external case will be cleaned as well. By maintaining the internal system components ridding them free of dust debris eliminates the threat of dust particles creating static electricity and clinging to your hardware components like a magnet and shorting out hardware such as RAM (Random Access Memory) and other crucial motherboard components.

Windows Login Password Removal

Lost or forgotten Windows Login password? A Solutions Engineer can help assist you with removing your unknown password and applying a new one.

Peripheral Installation

A Solutions Engineer will help assist you with the installation of (one) single Peripheral. This service does not include the Peripheral or any needed components.

Memory Install

A Solutions Engineer will install computer memory and adjust the "page file" for a customer that is purchasing memory or has computer memory they need installed. Power clean recommended as Add-On service.

Software Installation

A Solutions Engineer will install (one) single title software application. This service does not include the installation of an operating system.

Recovery Disc Creation

The recovery disc service (cd/dvd media included) creates a set of CDs/DVDs that can be used to boot up your computer and recover the operating system and software to factory settings in the event of a system failure. Creating these discs upon purchase of your PC, before you experience any PC problems is recommended by PC manufacturers.

Recovery USB Flash Drive Creation

The usb flash drive creation service (flash drive included) creates a factory image of the operating system that can be used to boot up your computer and recover the operating system and software to factory settings in the event of a system failure. Creating this recovery flash drive upon purchase of your PC, before you experience any PC problems is recommended by PC manufacturers.

Hard Drive Secure Data Destruction

You may be tempted to just throw out old hard drives, erase them, or worse, stockpile them in storage. But if confidential data gets into the wrong hands it can lead to lost valuable personal data. If you’re not using a secure destruction method, your personal privacy and data is at risk. Here at Computech a Solutions Engineer will perform a destructive data wipe which will permanently erase all the end users data off the drive.

Data Backup

A Solutions Engineer will backup a customer's data to an external drive provided by the customer of 16 gigs or higher. Service does NOT include the cost of an external drive.

Data Backup & Migration

A Solutions Engineer will backup a customer's data to an external drive provided by the customer of 16 gigs or higher then migrate the data to a new or existing PC or Mac. Service does NOT include the cost of an external drive.

Hard Drive/SSD Ghosting

Disk ghosting is the act of copying the contents of a computer's hard drive. The contents are typically saved as a disk image file and transferred to a storage medium, which could be another computer's hard drive or removable media such as a DVD or a USB drive. Purposes of disk cloning include: System recovery, for example to return a hard drive to its original configuration after serious problems. -Provisioning new computers prior to sale. -As a "reboot and refresh" option for public computers. -Recreating your system configuration on a new computer. -To return a system to an original configuration with no personal data before selling or giving a computer away.

Outlook Export/Import Data Migration

Data Extraction (Operating System Doesn't Boot)

 

PC Tune Up & Optimization W/ Internal Power Clean

Reviews & Optimizes over 105 settings on a PC to improve speed & performance of the system. This does not diagnose or repair specific problems. Dust & debris will be removed from inside the case and external case will be cleaned as well. By maintaining the internal system components ridding them free of dust debris eliminates the threat of dust particles creating static electricity and clinging to your hardware components like a magnet and shorting out hardware such as RAM (Random Access Memory) and other crucial motherboard components.

PC Tune Up & Optimization W/ Internal Power Clean & Anti-Virus Protection

Reviews & Optimizes over 105 settings on a PC to improve speed & performance of the system. This does not diagnose or repair specific problems. Dust & debris will be removed from inside the case and external case will be cleaned as well. By maintaining the internal system components ridding them free of dust debris eliminates the threat of dust particles creating static electricity and clinging to your hardware components like a magnet and shorting out hardware such as RAM (Random Access Memory) and other crucial motherboard components. This service also installs an Anti-Virus program with definition updates.

Remote Service PC Tune Up & Optimization

Reviews & Optimizes over 105 settings on a PC to improve speed & performance of the system. This does not diagnose or repair specific problems. We can begin a secure remote support session quickly and safely between us over the Internet. Once a session is established and I’m connected, Remote PC support software allows me to view your screen and control your mouse and keyboard from my Tech Shop enabling me to assist you remotely as if I were sitting in front of your computer. This service is delivered remotely at your convenience from home or business. Must have a DSL or High Speed ISP (Internet Service Provider) to qualify for this service.

Remote Service PC Tune Up & Optimization & Anti-Virus Protection

Reviews & Optimizes over 105 settings on a PC to improve speed & performance of the system. This does not diagnose or repair specific problems. This service also installs an Anti-Virus program with definition updates. We can begin a secure remote support session quickly and safely between us over the Internet. Once a session is established and I’m connected, Remote PC support software allows me to view your screen and control your mouse and keyboard from my Tech Shop enabling me to assist you remotely as if I were sitting in front of your computer. This service is delivered remotely at your convenience from home or business. Must have a DSL or High Speed ISP (Internet Service Provider) to qualify for this service.

Software Diagnostic & Repair W/ Internal Power Clean

The Diagnostic Service determines what type of computer problem(s) you are experiencing & provides suggestions for repair. Recommendations are based on a series of system audits that reviews recent software installs, hardware upgrades, & status of Anti-Virus software. Dust & debris will be removed from inside the case and external case will be cleaned as well. By maintaining the internal system components ridding them free of dust debris eliminates the threat of dust particles creating static electricity and clinging to your hardware components like a magnet and shorting out hardware such as RAM (Random Access Memory) and other crucial motherboard components.

Software Diagnostic & Repair W/ Internal Power Clean & Anti-Virus Protection

The Diagnostic Service determines what type of computer problem(s) you are experiencing & provides suggestions for repair. Recommendations are based on a series of system audits that reviews recent software installs, hardware upgrades, & status of Anti-Virus software. Dust & debris will be removed from inside the case and external case will be cleaned as well. By maintaining the internal system components ridding them free of dust debris eliminates the threat of dust particles creating static electricity and clinging to your hardware components like a magnet and shorting out hardware such as RAM (Random Access Memory) and other crucial motherboard components. This service also includes a valid subscription of Anti-Virus with definition updates.

Remote Service Software Diagnostic & Repair

The Diagnostic Remote Service determines what type of computer problem(s) you are experiencing & provides suggestions for repair. Recommendations are based on a series of system audits that reviews recent software installs, hardware upgrades, & status of Anti-Virus software. We can begin a secure remote support session quickly and safely between us over the Internet. Once a session is established and I’m connected, Remote PC support software allows me to view your screen and control your mouse and keyboard from my Tech Shop enabling me to troubleshoot and resolve the issue as if I were sitting in front of your computer. This service is delivered remotely at your convenience from home or business. Must have a DSL or High Speed ISP (Internet Service Provider) to qualify for this service.

Remote Service Software Diagnostic & Repair & Anti-Virus Protection

The Diagnostic Remote Service determines what type of computer problem(s) you are experiencing & provides suggestions for repair. Recommendations are based on a series of system audits that reviews recent software installs, hardware upgrades, & status of Anti-Virus software. This service also includes a valid subscription of Anti-Virus with definition updates. We can begin a secure remote support session quickly and safely between us over the Internet. Once a session is established and I’m connected, Remote PC support software allows me to view your screen and control your mouse and keyboard from my Tech Shop enabling me to troubleshoot and resolve the issue as if I were sitting in front of your computer. This service is delivered remotely at your convenience from home or business. Must have a DSL or High Speed ISP (Internet Service Provider) to qualify for this service.

Remote Service Software Installation

Our online Solutions Engineer will dial in remotely to install a single software application. We can begin a secure remote support session quickly and safely between us over the Internet. Once a session is established and I’m connected, Remote PC support software allows me to view your screen and control your mouse and keyboard from my Tech Shop enabling me to assist you remotely as if I were sitting in front of your computer. This service is delivered remotely at your convenience from home or business. Must have a DSL or High Speed ISP (Internet Service Provider) to qualify for this service.

Remote Service Wireless Router Setup

Our online Solutions Engineer will dial in remotely to configure and secure a wireless network to prevent unauthorized access to customer's personal data. We can begin a secure remote support session quickly and safely between us over the Internet. Once a session is established and I’m connected, Remote PC support software allows me to view your screen and control your mouse and keyboard from my Tech Shop enabling me to assist you remotely as if I were sitting in front of your computer. This service is delivered remotely at your convenience from home or business. Must have a DSL or High Speed ISP (Internet Service Provider) to qualify for this service.

Annual Tech Support Contract

The Annual Tech Support Subscription provides a full year of technical support for your PC or Windows based Tablet from our highly skilled Solutions Engineers. Keep your PC or Windows based Tablet running in top shape with our PC Tune Up, or solve frustrating problems like browser crashes, driver conflicts, or viruses & malicious software with our expert diagnosis & repair - all covered as part of your subscription (Excludes Hardware) Carry-In/Remote service is also included with this support at no cost per incident. Must have a DSL or High Speed ISP (Internet Service Provider) to qualify for Remote Service & customer must have an active & current Anti-Virus Checker to qualify for the Annual Tech Support Subscription.

Operating System Restore W/ Optimization

Restore of the original Operating System, unless provided with a genuine valid upgrade key code for activation purposes only. Optimization includes driver updates and PC Optimization including: Install all OS Updates; Removal of trial/advertisement software; and Optimization of Hard Drive.

Operating System Restore W/ Optimization & Anti-Virus Protection

Restore of the original Operating System, unless provided with a genuine valid upgrade key code for activation purposes only. Optimization includes driver updates; Installation of Anti-Virus Software & definitions, and PC Optimization including: Install all OS Updates; Removal of trial/advertisement software; and Optimization of Hard Drive.

Onsite Wireless Router Setup

A Solutions Engineer will come out onsite to a customer's home/business to perform a NEW network setup. This service includes installation & configuration by securing a wireless network to prevent unauthorized access to customer's personal data. Service does NOT include the cost of a wireless router.

Onsite Wireless Printer Setup

A Solutions Engineer will come out onsite to a customer's home/business that has an EXISTING network setup, and install and configure a wireless printer. NOTE, the Solutions Engineer will not set up a customer's network with in this service.

Laptop Screen Replacement

 

Desktop/Laptop Hardware Repair

Onsite Assistance